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~person:"Elommal, Najoua"
~person:"Bahia, Kamilia"
~type:"article"
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Elommal, Najoua
Bahia, Kamilia
Ricard, Line
24
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Journal of professional services marketing
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The Nurturing of Relationships in Commercial and Retail Banking
Blanchard, Kenneth
;
Perrien, Jean
;
Marticotte, François
; …
- In:
Journal of professional services marketing
21
(
2000
)
2
,
pp. 43-58
Persistent link: https://www.econbiz.de/10007048447
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2
Reconciliating Literature About Client Satisfaction and Perceived Services Quality
Bahia, Kamilia
;
Paulin, Michèle
;
Perrien, Jean
- In:
Journal of professional services marketing
21
(
2000
)
2
,
pp. 27-42
Persistent link: https://www.econbiz.de/10007048448
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