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We've got the power! : how customer power affects supply chain relationships
Flynn, Barbara Bechler; Zhao, Xiande; Huo, Baofeng; … - In: Business horizons 51 (2008) 3, pp. 169-174
Persistent link: https://www.econbiz.de/10003732728
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The myth of the dragon : operations management in today's China
Flynn, Barbara Bechler; Zhao, Xiande; Roth, Aleda - In: Business horizons 50 (2007) 3, pp. 177-183
Persistent link: https://www.econbiz.de/10003462806
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We've got the power! How customer power affects supply chain relationships
Flynn, Barbara B.; Zhao, Xiande; Huo, Baofeng; Yeung, … - In: Business horizons 51 (2008) 3, pp. 169-174
Persistent link: https://www.econbiz.de/10007995537
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The myth of the dragon: Operations management in today's China
Flynn, Barbara B.; Zhao, Xiande; Roth, Aleda - In: Business horizons 50 (2007) 3, pp. 177-184
Persistent link: https://www.econbiz.de/10007612685
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Competitive priorities of enterprises in mainland China
Zhao, Xiande; Yeung, Jeff Hoi Yan; Zhou, Qiang - In: Total quality management 13 (2002) 3, pp. 285-300
Persistent link: https://www.econbiz.de/10007167102
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An empirical assessment and application of SERVQUAL in a Mainland Chinese department store
Zhao, Xiande; Bai, Changhong; Hui, Y.V. - In: Total quality management 13 (2002) 2, pp. 241-254
Persistent link: https://www.econbiz.de/10007168996
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Quality management initiatives in Hong Kong's banking industry: A longitudinal study
Li, Eldon Y.; Zhao, Xiande; Lee, Tien-Sheng - In: Total quality management 12 (2001) 4, pp. 451-468
Persistent link: https://www.econbiz.de/10007171918
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We've got the power! How customer power affects supply chain relationships
Flynn, Barbara B.; Zhao, Xiande; Huo, Baofeng; Yeung, … - In: Business horizons 51 (2008) 3, pp. 169-175
Persistent link: https://www.econbiz.de/10008884303