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Customer relationship management : concepts and tools
Buttle, Francis A.; Buttle, Francis - 2004
Persistent link: https://www.econbiz.de/10001780034
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Customer relationship management : concepts and technologies
Buttle, Francis A. - 2009 - 2. ed., reprinted
Persistent link: https://www.econbiz.de/10003716565
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The Elley-Irving socio-economic indices : practical problems in their use
Buttle, Francis - 1980
Persistent link: https://www.econbiz.de/10001974215
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Relationship marketing : an overview
Buttle, Francis - 1995
Persistent link: https://www.econbiz.de/10004595729
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Customer relationship management
Buttle, Francis - 2004
Persistent link: https://www.econbiz.de/10004788084
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Customer relationship management : concepts and technologies
Buttle, Francis - 2009 - 2. ed.
Persistent link: https://www.econbiz.de/10004913868
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Customer relationship management : choosing the appropriate strategy and data warehousing technology to win and retain customers
Payne, Adrian - In: Customer Relationship Management : the ultimate guide …, (pp. 137-154). 2001
Persistent link: https://www.econbiz.de/10003521866
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The handbook of CRM : achieving excellence in customer management
Payne, Adrian - 2006
Persistent link: https://www.econbiz.de/10002610729
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Relationship marketing : the UK perspective
Payne, Adrian - In: Handbook of relationship marketing, (pp. 39-67). 2000
Persistent link: https://www.econbiz.de/10001559302
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A European view of management consulting
Payne, Adrian - In: European management journal 5 (1987) 3, pp. 154-162
Persistent link: https://www.econbiz.de/10001076809