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Dienstleistungsqualität
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Finch, Byron J.
18
Huang, Xiaowen
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Cox, James F.
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Production and inventory management journal : journal of the American Production and Inventory Control Society, Inc
6
International journal of quality & reliability management
2
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
2
Quality management journal : QMJ
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OLC EcoSci
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1
Interactive models for operations and supply chain management
Finch, Byron J.
-
2007
-
International ed.
Persistent link: https://www.econbiz.de/10003011481
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2
Customer expectations in online auction environments : an exploratory study of customer feedback and risk
Finch, Byron J.
- In:
Journal of operations management
25
(
2007
)
5
,
pp. 985-997
Persistent link: https://www.econbiz.de/10003533551
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3
OperationsNow.com : processes, value, and profitability
Finch, Byron J.
-
2003
-
Internat. ed.
Persistent link: https://www.econbiz.de/10004799883
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4
Process-oriented production planning and control : factors that influence system design
Finch, Byron J.
- In:
Academy of Management journal : AMJ
31
(
1988
)
1
,
pp. 123-153
Persistent link: https://www.econbiz.de/10001062317
Saved in:
5
Predictability of impending online auction business failure : a p-chart analysis
Finch, Byron J.
;
Huang, Xiaowen
- In:
Quality management journal : QMJ
16
(
2009
)
2
,
pp. 25-33
Persistent link: https://www.econbiz.de/10003840120
Saved in:
6
Satisfaction and dissatisfaction in online auctions : an empirical analysis
Huang, Xiaowen
;
Finch, Byron J.
- In:
International journal of quality & reliability management
27
(
2010
)
8
,
pp. 878-892
Persistent link: https://www.econbiz.de/10008749012
Saved in:
7
OperationsNow.com : processes, value, and profitability
Finch, Byron J.
-
2003
-
internat. ed
Persistent link: https://www.econbiz.de/10001691716
Saved in:
8
Internet discussions as a source for consumer product customer involvement and quality information: an exploratory study
Finch, Byron J.
- In:
Journal of operations management : publ. quarterly by …
17
(
1999
)
5
,
pp. 535-556
Persistent link: https://www.econbiz.de/10006988557
Saved in:
9
Customer expectations in online auction environments: An exploratory study of customer feedback and risk
Finch, Byron J.
- In:
Journal of operations management : publ. quarterly by …
25
(
2007
)
5
,
pp. 985-997
Persistent link: https://www.econbiz.de/10007765779
Saved in:
10
Finding P & IM Resources on the Internet
Finch, Byron J.
- In:
Production and inventory management journal : journal …
37
(
1996
)
1
,
pp. 82-85
Persistent link: https://www.econbiz.de/10006320136
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