Seddon, John; Caulkin, Simon - In: Action Learning: Research and Practice 4 (2007) 1, pp. 9-24
Systems thinking underpins ‘lean’ management and is best understood through action-learning as the ideas are counter-intuitive. The Toyota Production System is just that—a system; the failure to appreciate that starting-place and the advocacy of ‘tools’ leads many to fail to grasp what...