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~isPartOf:"Journal of retailing and consumer services"
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Journal of retailing and consumer services
International journal of services and standards
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Personalized managerial response and negative inconsistent review helpfulness : the mediating effect of perceived response helpfulness
Jin, Wangyan
;
Chen, Yuangao
;
Yang, Shuiqing
;
Zhou, Shasha
; …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014342261
Saved in:
2
Customer segmentation by web content mining
Zhou, Jinfeng
;
Wei, Jinliang
;
Xu, Bugao
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581924
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