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Servitizing Manufacturers : The Importance of Service Complexity and Contractual and Relational Capabilities
Kreye, Melanie
-
2017
Processes of servitization will lead providers to change their service delivery structures but they also need to transform broader organisational attributes including contractual and relational capabilities. Based on case studies in the European healthcare sector, we investigate the influence of...
Persistent link: https://www.econbiz.de/10012958352
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Uncertainty and activity selection in new product development : an experimental study
Lasso, Sarah
;
Cash, Philip
;
Daalhuizen, Jaap
;
Kreye, Melanie
- In:
IEEE transactions on engineering management : EM
69
(
2022
)
4
,
pp. 1405-1416
Persistent link: https://www.econbiz.de/10013356953
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3
Through life costing
Newnes, Linda
;
Mileham, A. R.
;
Cheung, W. M.
;
Goh, Y. M.
- In:
Service design and delivery
,
(pp. 135-151)
.
2011
Persistent link: https://www.econbiz.de/10009011804
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4
Goods, products and services
Parry, Glenn
;
Newnes, Linda
;
Huang, Xiaoxi
- In:
Service design and delivery
,
(pp. 19-29)
.
2011
Persistent link: https://www.econbiz.de/10009011829
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5
Managing by e-mail : what e-mail can do for engineering project management
Wasiak, James
;
Hicks, Ben
;
Newnes, Linda
;
Loftus, Craig
; …
- In:
IEEE transactions on engineering management : EM
58
(
2011
)
3
,
pp. 445-456
Persistent link: https://www.econbiz.de/10009271126
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