Online matching platforms that lack common informational mechanisms such as ratings and reviews often resort to mandatory verification of their users to enhance credibility. However, such mandatory verification may suppress the transmission of useful information for individual users. This study...

Prior literature has established a positive association between mobile app adoption and customers' purchase behaviors. However, it is not clear whether firms can actively influence customers' mobile app adoptions and increase their purchases through these induced adoptions.Using a randomized...

Research on recommender systems mainly focuses on product recommendations where the recommendations are primarily based on buyers’ preferences. However, user recommendation in two-sided matching markets where potential matches’ preferences may also play a role in the focal user’s...