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An analysis of the Six Sigma D...
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Mast, Jeroen de
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Does, Ronald J. M. M.
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Lameijer, Bart A.
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Quality management journal : QMJ
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Omega : the international journal of management science
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ECONIS (ZBW)
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25
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Improving processes in financial service organizations : where to begin?
Lokkerbol, Joran
;
Does, Ronald J. M. M.
;
Mast, Jeroen de
; …
- In:
International journal of quality & reliability management
29
(
2012
)
9
,
pp. 981-999
Persistent link: https://www.econbiz.de/10009667803
Saved in:
2
An analysis of the Six Sigma DMAIC method from the perspective of problem solving
Mast, Jeroen de
;
Lokkerbol, Joran
- In:
International journal of production economics
139
(
2012
)
2
,
pp. 604-614
Persistent link: https://www.econbiz.de/10009622233
Saved in:
3
Diagnostic quality problem solving : a conceptual framework and six strategies
Mast, Jeroen de
- In:
Quality management journal : QMJ
20
(
2013
)
4
,
pp. 21-36
Persistent link: https://www.econbiz.de/10010200504
Saved in:
4
The tactical use of constraints and structure in diagnostic problem solving
Mast, Jeroen de
- In:
Omega : the international journal of management science
39
(
2011
)
6
,
pp. 702-709
Persistent link: https://www.econbiz.de/10009130600
Saved in:
5
A history of industrial statistics and quality and efficiency improvement
Mast, Jeroen de
- In:
Statistical practice in business and industry
,
(pp. 15-27)
.
2008
Persistent link: https://www.econbiz.de/10003673524
Saved in:
6
Perceptions of Lean Six Sigma : a multiple case study in the financial services industry
Lameijer, Bart A.
;
Veen, David T. J.
;
Does, Ronald J. M. M.
- In:
Quality management journal : QMJ
23
(
2016
)
2
,
pp. 29-56
Persistent link: https://www.econbiz.de/10011486810
Saved in:
7
Lean Six Sigma deployment and maturity models : a critical review
Lameijer, Bart A.
;
Mast, Jeroen de
;
Does, Ronald J. M. M.
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 6-20
Persistent link: https://www.econbiz.de/10011764210
Saved in:
8
Optimal stationary appointment schedules
Kuiper, Alex
;
Mandjes, Michel
;
Mast, Jeroen de
- In:
Operations research letters
45
(
2017
)
6
,
pp. 549-555
Persistent link: https://www.econbiz.de/10011782881
Saved in:
9
Generic Lean Six Sigma project definitions in financial services
Koning, Henk de
- In:
Quality management journal : QMJ
15
(
2008
)
4
,
pp. 32-45
Persistent link: https://www.econbiz.de/10003783796
Saved in:
10
The problem of appointment scheduling in outpatient clinics : a multiple case study of clinical practice
Kuiper, Alex
;
De Mast, Jeroen
;
Mandjes, Michel
- In:
Omega : the international journal of management science
98
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012430504
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