Similar Search Results

Analysis of two-level support systems with time-dependent overflow : a banking application

Barth, Wolfgang (contributor); Manitz, Michael (contributor) - 2008

In this paper, we analyze the performance of call centers of financial service providers with two levels of support and a time-dependent overflow mechanism. Waiting calls from the front-office queue flow over to the back office, if a waiting-time limit is reached and at least one back-office...

Persistent link: https://www.econbiz.de/10003711677

Quantitative approaches in production management

Helber, Stefan; Kok, A. G. de; Kuhn, Heinrich; Manitz, … - In: OR spectrum : quantitative approaches in management 41 (2019) 4, pp. 867-870

Persistent link: https://www.econbiz.de/10012139961

Fraktale, Long Memory und Aktienkurse : eine statistische Analyse für den deutschen Aktienmarkt

Barth, Wolfgang - 1996

Persistent link: https://www.econbiz.de/10000930705

Queueing-model based analysis of assembly lines with finite buffers and general service times

Manitz, Michael - In: Computers & operations research : and their … 35 (2008) 8, pp. 2520-2536

Persistent link: https://www.econbiz.de/10003672174

Performance analysis of M-designed inbound call centers

Stolletz, Raik - In: Operations research proceedings 2003 : selected papers …, (pp. 9-16). 2004

Persistent link: https://www.econbiz.de/10002071738

Performance analysis and optimization of inbound call centers

Stolletz, Raik - 2003

Persistent link: https://www.econbiz.de/10001751596

Produkt- und zielgruppenspezifische Ertragspotentialrechnungen : Konzeptionen und Implikationen für das Marketing im Girogeschäft von Banken

Barth, Wolfgang; Trede, Mark - In: Bank-Archiv : Zeitschrift für das gesamte Bank- und … 50 (2002) 2, pp. 97-105

Persistent link: https://www.econbiz.de/10001651239

Service-level oriented lot sizing under stochastic demand

Fischer, Lars; Herpers, Sascha; Manitz, Michael - In: Operations research proceedings 2007 : selected papers …, (pp. 351-356). 2008

Persistent link: https://www.econbiz.de/10003717903

The variance of inter-departure times of the output of an assembly line with finite buffers, converging flow of material, and general service times

Manitz, Michael; Tempelmeier, Horst - In: OR spectrum : quantitative approaches in management 34 (2012) 1, pp. 273-291

Persistent link: https://www.econbiz.de/10009488291

Two-stage stochastic master production scheduling under demand uncertainty in a rolling planning environment

Englberger, Julian; Herrmann, Frank; Manitz, Michael - In: International journal of production research 54 (2016) 19/20, pp. 6192-6215

Persistent link: https://www.econbiz.de/10011543910