Narrow search
Showing 11 - 20 of 82
Cover Image
Transforming sterile processing departments by service-oriented business process management
Ma, Xiaoyu; Yang, Kai - In: International journal of business process integration … 6 (2012/13) 3, pp. 186-200
Persistent link: https://www.econbiz.de/10010345367
Cover Image
Value stream mapping to reduce the lead-time of a product development process
Tyagi, Satish; Choudhary, Alok; Cai, Xianming; Yang, Kai - In: International journal of production economics 160 (2015), pp. 202-212
Persistent link: https://www.econbiz.de/10010482824
Cover Image
Hospital registration waiting time reduction through process redesign
Yu, Qian; Yang, Kai - In: International journal of six sigma and competitive … 4 (2008/09) 3, pp. 240-253
Persistent link: https://www.econbiz.de/10003801488
Cover Image
Design for six sigma : a roadmap for product development
Yang, Kai; El-Haik, Basem S. - 2008 - 2nd ed.
Persistent link: https://www.econbiz.de/10003722016
Cover Image
Multivariate statistical methods in quality management
Yang, Kai - 2004
Persistent link: https://www.econbiz.de/10001803849
Cover Image
A reliability-based approach for performance optimization of service industries : an application to healthcare systems
Hejazi, Taha-Hossein; Badri, Hossein; Yang, Kai - In: European journal of operational research : EJOR 273 (2019) 3, pp. 1016-1025
Persistent link: https://www.econbiz.de/10011987675
Cover Image
Social learning? Conformity? Or comparison? : an empirical study on the impact of peer effects on Chinese seniors' intention to purchase travel insurance
Kai, Yang; Zhujun, Kang; Zhijie, Chen; Xiaoting, Sun; … - In: Tourism management perspectives : TMP 38 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012591897
Cover Image
Design for six sigma for service
Yang, Kai - 2005
Persistent link: https://www.econbiz.de/10004823370
Cover Image
Voice of the customer : capture and analysis
Yang, Kai - 2008
Persistent link: https://www.econbiz.de/10004931206
Cover Image
Quality in the era of industry 4.0 : integrating tradition and innovation in the age of data and AI
Yang, Kai - 2024
"The Industry 4.0 revolution is shifting the way that quality engineers, managers, and product developers must think about quality control. Super connectivity, IoT, and big data have enabled a transition from traditional "voice of the customer" surveys to the "voice of Big Data," which...
Persistent link: https://www.econbiz.de/10014437691