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The role of for-profit firms in disaster management : a typology
Arora, Swapan Deep; Chakraborty, Anirban - In: Journal of macromarketing 41 (2021) 4, pp. 675-698
Persistent link: https://www.econbiz.de/10012794252
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Polarization and social media : a systematic review and research agenda
Arora, Swapan Deep; Singh, Guninder Pal; Chakraborty, … - In: Technological forecasting & social change : an … 183 (2022), pp. 1-17
Persistent link: https://www.econbiz.de/10013473205
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Effect of airline choice and temporality on flight delays
Arora, Swapan Deep; Mathur, Sameer - In: Journal of air transport management 86 (2020), pp. 1-19
Persistent link: https://www.econbiz.de/10012253176
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Hotel pricing at tourist destinations : a comparison across emerging and developed markets
Arora, Swapan Deep; Mathur, Sameer - In: Tourism management perspectives : TMP 35 (2020), pp. 1-20
Persistent link: https://www.econbiz.de/10012296736
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Legitimate and illegitimate consumer complaining behavior : a review and taxonomy
Arora, Swapan Deep; Chakraborty, Anirban - In: Journal of Services Marketing 34 (2020) 7, pp. 921-937
Purpose: This paper aims to provide an integrative view of the conceptualizations, definitions, antecedents and taxonomies of consumer complaining behavior (CCB). Additionally, the study aims to provide an updated synthesis and classification of both legitimate and illegitimate CCB antecedents,...
Persistent link: https://www.econbiz.de/10012413525
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Service recovery in low contact context : an empirical study
Chakraborty, Anirban - In: International journal of Indian culture and business … 21 (2020) 2, pp. 262-278
Persistent link: https://www.econbiz.de/10012510975
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Technology product coolness and its implication for brand love
Tiwari, Amit Anand; Chakraborty, Anirban; Maity, Moutusy - In: Journal of retailing and consumer services 58 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012430626
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"Do I share because I care?" : investigating the factors influencing consumer's adoption of shared consumption
Khalek, Sk Abu; Chakraborty, Anirban - In: Business strategy and the environment 32 (2023) 8, pp. 5669-5685
Persistent link: https://www.econbiz.de/10014466666
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Access or collaboration? : a typology of sharing economy
Khalek, Sk Abu; Chakraborty, Anirban - In: Technological forecasting & social change : an … 186PA (2023), pp. 1-19
Persistent link: https://www.econbiz.de/10014250033
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Shared consumption and its determinants : a systematic literature review and future research agenda
Khalek, Sk Abu; Chakraborty, Anirban - In: International journal of consumer studies 47 (2023) 3, pp. 888-921
Persistent link: https://www.econbiz.de/10014250652