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Managing service quality in multiple outsourcing
Ye, Guangliang; Zhu, Xiaowei; Mukhopadhyay, Samar K. - In: International journal of electronic commerce : IJEC 18 (2013/14) 3, pp. 125-149
Persistent link: https://www.econbiz.de/10010360048
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Outsourcing : definitions and analysis
Dolgui, Alexandre; Proth, Jean-Marie - In: International journal of production research 51 (2013) 23/24, pp. 6769-6777
Persistent link: https://www.econbiz.de/10010229668
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Evaluation of outsourcing development in the service sector
Dudė, Ugnė; Žitkienė, Rima; Jurevičienė, Daiva; … - In: Economies : open access journal 9 (2021) 2, pp. 1-19
the range of services provided and the whole service sector. Outsourcing is used to adapt to business environment changes …. However, in the scholarly literature, outsourcing of services is analysed as a complementary part of the manufacturing process … - there is a lack of research on outsourcing in service companies. This article analyses the enablers of outsourcing in all …
Persistent link: https://www.econbiz.de/10012504274
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Offshoring of services : a review of the literature and organizing framework
Pisani, Niccolò; Ricart i Costa, Joan E. - In: Management international review : mir ; journal of … 56 (2016) 3, pp. 385-424
Persistent link: https://www.econbiz.de/10011479419
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Service outsourcing under co-opetition and information asymmetry
Xu, Xiaoyan; Ji, Yanan; Bian, Yiwen; Sun, Yanhong - In: Journal of the Operational Research Society : OR 68 (2017) 6, pp. 666-677
Persistent link: https://www.econbiz.de/10011656893
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Bailing outsourcing
Ng, Travis - In: Journal of comparative economics : the journal of the … 42 (2014) 4, pp. 983-993
Persistent link: https://www.econbiz.de/10011298164
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Can you put too much on your plate? : uncertainty exposure in servitized triads
Kreye, Melanie E. - In: International journal of operations & production … 37 (2017) 12, pp. 1722-1740
Persistent link: https://www.econbiz.de/10011814716
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The biased pattern of global outsourcing
Kim, Sung Min; Hwang, Jin-tae - In: Journal of economic research 23 (2018) 1, pp. 39-56
Persistent link: https://www.econbiz.de/10011894360
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Effects of human resource development practices on service quality of services offshore outsourcing firms
Wickramasinghe, Vathsala - In: International journal of quality & reliability management 32 (2015) 7, pp. 703-717
Persistent link: https://www.econbiz.de/10011442175
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Managing change in offshore outsourcing alliances : case studies from a multinational pharmaceutical company
Ramanathan, T. R. - In: International journal of strategic business alliances 1 (2009/10) 3, pp. 223-244
Persistent link: https://www.econbiz.de/10003947069