Recent advances in information technology (IT) have enabled firms in many industries to give middle managers new access to timely production data. Process monitoring' technologies give distant managers a window to production which can both lower their cost of monitoring subordinates and provide...

Recent advances in information technology (IT) have enabled firms in many industries to give middle managers new access to timely production data. "Process monitoring" technologies give distant managers a window to production which can both lower their cost of monitoring subordinates and provide...

Recent advances in information technology (IT) have enabled firms in many industries to give middle managers new access to timely production data. Process monitoring' technologies give distant managers a window to production which can both lower their cost of monitoring subordinates and provide...