Information and communication technologies (ICT) for health or eHealth solutions hold great potential for generating systemic efficiencies by strengthening five critical pillars of a health system: human resources for health, supply chain management, health care financing, governance and service...

Examining the role of digital transformation as an enabler of sustainability and servitization – a dynamic capability perspective -- The impact of digitalisation on organisational resilience in a changing environment: evidence from four case studies -- Understanding organizational culture in...

This volume provides the latest outcomes of augmented reality (AR) and virtual reality (VR) research conducted in various industries. It reveals how AR and VR are currently changing the business landscape, and how new innovations provide opportunities for businesses to offer their customers...

Frontmatter -- Vorwort -- Inhaltsverzeichnis -- 1. Grundlagen der Vertriebsinformatik -- 2. Vertriebliche Kommunikationsstruktur -- 3. Maschinelle Anlagen zur vertrieblichen Datenverarbeitung -- 4. Methoden der vertrieblichen Datenverarbeitung -- 5. Elektronische Kundenanalyse als Ausgangsbasis...