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"Being yourself" in the electronic sweatshop : new forms of normative control
Fleming, Peter; Sturdy, Andrew - In: Human relations 64 (2011) 2, pp. 177-200
Persistent link: https://www.econbiz.de/10008905612
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The incidence of interpersonal workplace bullying in India's ITES-BPO sector
D'Cruz, Premilla; Rayner, Charlotte - In: The Indian journal of labour economics : a quarterly … 57 (2014) 2, pp. 226-242
Persistent link: https://www.econbiz.de/10011403757
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The impact of structural empowerment on individual well-being and performance : taking agent preferences, self-efficacy and operational constraints into account
Biron, Michael; Bamberger, Peter A. - In: Human relations 63 (2010) 2, pp. 163-191
Persistent link: https://www.econbiz.de/10003957617
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Bringing avoidance and anxiety to the job : attachment style and instrumental helping behavior among co-workers
Geller, Dvora; Bamberger, Peter A. - In: Human relations 62 (2009) 12, pp. 1803-1827
Persistent link: https://www.econbiz.de/10003916426
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Working under intensive surveillance : when does "measuring everything that moves" become intolerable?
Sewell, Graham; Barker, James R.; Nyberg, Daniel - In: Human relations 65 (2012) 2, pp. 189-215
Persistent link: https://www.econbiz.de/10009507987
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Gender implications of outsourced work in the new economy : a case study of domestic call centres
Remesh, Babu P.; Neetha, N. - In: The Indian journal of labour economics : a quarterly … 51 (2008) 4, pp. 717-730
Persistent link: https://www.econbiz.de/10003805085
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Beneath the glass ceiling : explaining gendered role segmentation in call centres
Scholarios, Dora; Taylor, Phil - In: Human relations 64 (2011) 10, pp. 1291-1319
Persistent link: https://www.econbiz.de/10009373102
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Identities on call : impact of impression management on Indian call center agents
Raghuram, Sumita - In: Human relations 66 (2013) 11, pp. 1471-1496
Persistent link: https://www.econbiz.de/10010201618
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It's all in the mix : determinants and consequences of workforce blending in call centres
Kwon, Hyunji; Van Jaarsveld, Danielle - In: Human relations 66 (2013) 8, pp. 1075-1100
Persistent link: https://www.econbiz.de/10009787370
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Quantity and quality : increasing safety norms through after action reviews
Dunn, Alexandra M.; Scott, Clifton; Allen, Joseph A.; … - In: Human relations 69 (2016) 5, pp. 1209-1232
Persistent link: https://www.econbiz.de/10011488861