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~person:"D'Cruz, Premilla"
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D'Cruz, Premilla
Freeman, Richard B.
35
Bryson, Alex
32
Green, Francis
31
Burgess, John
30
Cooper, Cary
28
Martin, Albert
25
Robertson, Raymond
24
Fernández-Macías, Enrique
23
Brown, Drusilla K.
22
Connell, Julia
22
Mumford, Karen
22
Picchio, Matteo
22
Addison, John T.
21
Krueger, Alan B.
20
Piasna, Agnieszka
20
Weinkopf, Claudia
20
Ahlers, Elke
19
Doellgast, Virginia
19
Winter-Ebmer, Rudolf
19
Noronha, Ernesto
18
Pulignano, Valeria
18
Blanpain, Roger
17
Holtgrewe, Ursula
16
Klaveren, Maarten van
16
Ramos Martín, Nuria
16
Russell, Bob
16
Tijdens, Kea Gartje
16
Baumgarten, Daniel
15
Dhondt, Steven
15
Forth, John
15
Schulten, Thorsten
15
Smith, Peter N.
15
Trautwein-Kalms, Gudrun
15
Bloom, Nicholas
14
Bosch, Gerhard
14
Cabrita, Jorge
14
Caroli, Eve
14
Duffy, Ryan D.
14
Flecker, Jörg
14
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ECONIS (ZBW)
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1
Domestic labour : the experience of work in India's other call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
Work and life in the global economy : a gendered …
,
(pp. 99-123)
.
2010
Persistent link: https://www.econbiz.de/10003938371
Saved in:
2
Union formation in Indian call centres
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The next available operator : managing human resources …
,
(pp. 145-181)
.
2009
Persistent link: https://www.econbiz.de/10003923614
Saved in:
3
The experience of work in India's domestic call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 436-452
Persistent link: https://www.econbiz.de/10009688495
Saved in:
4
"From boom to where?" : the impact of crisis on work and employment in Indian BPO
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
29
(
2014
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10011291128
Saved in:
5
Ambivalence : employee responses to depersonalized bullying at work
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Economic and industrial democracy : EID ; an …
36
(
2015
)
1
,
pp. 123-145
Persistent link: https://www.econbiz.de/10011283082
Saved in:
6
Technical call centres : beyond "electronic sweatshops" and "assembly lines in the head"
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Global business review
8
(
2007
)
1
,
pp. 53-67
Persistent link: https://www.econbiz.de/10003765172
Saved in:
7
Indian call centres and business process outsourcing : a study in union formation
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
24
(
2009
)
1
,
pp. 19-42
Persistent link: https://www.econbiz.de/10003822610
Saved in:
8
Engaging the professional : organising call centre agents in India
Noronha, Ernesto
;
D'Cruz, Premilla
- In:
Industrial relations journal
40
(
2009
)
3
,
pp. 215-234
Persistent link: https://www.econbiz.de/10003849646
Saved in:
9
Redefining professional : the case of India's call centre agents
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Handbook of research on knowledge-intensive organizations
,
(pp. 529-551)
.
2009
Persistent link: https://www.econbiz.de/10003964334
Saved in:
10
Cornered by conning : agents' experiences of closure of a call centre in India
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
The international journal of human resource management
23
(
2012
)
5
,
pp. 1019-1039
Persistent link: https://www.econbiz.de/10009510242
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