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~isPartOf:"The international journal of human resource management"
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D'Cruz, Premilla
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Noronha, Ernesto
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Aa, Z. van der
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Aparicio-Valverde, Mireia
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The international journal of human resource management
Discussion paper series / IZA
109
Working paper / Eurofound
58
Industrial relations and social dialogue
57
International labour review
54
IZA Discussion Paper
52
NBER working paper series
52
Report / International Labour Conference
52
Working paper / National Bureau of Economic Research, Inc.
49
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
48
NBER Working Paper
43
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
35
The economic and labour relations review : ELRR
32
Discussion paper / Centre for Economic Policy Research
31
Labour economics : official journal of the European Association of Labour Economists
31
CESifo working papers
27
Fortschrittliche Betriebsführung und Industrial engineering : FB IE
26
ILR review : the journal of work and policy
25
Schriftenreihe der Bundesanstalt für Arbeitsschutz und Arbeitsmedizin / Forschung
25
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
25
Kom / Kommission der Europäischen Gemeinschaften
24
Occupational safety and health series
24
Sozialforschungsstelle Dortmund - Publikationen
24
Working paper
24
BJIR : an international journal of employment relations
22
Management science : journal of the Institute for Operations Research and the Management Sciences
22
Schriftenreihe der Bundesanstalt für Arbeitsschutz / Forschung
22
Veröffentlichungsreihe des Internationalen Instituts für Vergleichende Gesellschaftsforschung (IIVG), Arbeitspolitik des Wissenschaftszentrums Berlin
22
European journal of industrial relations
21
OECD Employment and Labour Market Statistics
21
Economic and industrial democracy
19
Economic and industrial democracy : EID ; an international journal
19
SpringerLink / Bücher
19
Betriebs-Berater : BB
18
ILO working paper
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Industrial relations journal
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Manufacturing & service operations management : M & SOM
18
Work, employment & society : a journal of the British Sociological Association
18
Industrial relations : a journal of economy & society
17
Journal of business ethics : JOBE
17
New technology, work and employment
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ECONIS (ZBW)
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1
The role of transformational leadership in the mental health and job performance of employees with disabilities
Kensbock, Julia M.
;
Boehm, Stephan A.
- In:
The international journal of human resource management
27
(
2016
)
13/14
,
pp. 1580-1609
Persistent link: https://www.econbiz.de/10011635555
Saved in:
2
Too smart for their own good? : a study of perceived cognitive overqualification in the workforce
Fine, Saul
;
Nevo, Baruch
- In:
The international journal of human resource management
19
(
2008
)
2
,
pp. 346-355
Persistent link: https://www.econbiz.de/10003752673
Saved in:
3
The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China
Huang, Xu
;
Chan, Simon C. H.
;
Lam, Wing
;
Nan, Xinsheng
- In:
The international journal of human resource management
21
(
2010
)
7/9
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10008649910
Saved in:
4
Cornered by conning : agents' experiences of closure of a call centre in India
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
The international journal of human resource management
23
(
2012
)
5
,
pp. 1019-1039
Persistent link: https://www.econbiz.de/10009510242
Saved in:
5
Human resource management in the Spanish call centre sector : the bird cage model of call centre work
Martí-Audí, Neus
;
Aparicio-Valverde, Mireia
;
Heraty, …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 308-329
Persistent link: https://www.econbiz.de/10009687762
Saved in:
6
Feeling unsure : quit or stay? ; uncovering heterogeneity in employees' intention to leave in Indian call centers
Das, Diya
;
Nandialath, Anup
;
Mohan, Ramesh
- In:
The international journal of human resource management
24
(
2013
)
1
,
pp. 15-34
Persistent link: https://www.econbiz.de/10009687802
Saved in:
7
The experience of work in India's domestic call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 436-452
Persistent link: https://www.econbiz.de/10009688495
Saved in:
8
An investigation into the validity of two measures of work engagement
Viljevac, Adriana
;
Cooper-Thomas, Helena D.
;
Saks, Alan M.
- In:
The international journal of human resource management
23
(
2012
)
17
,
pp. 3692-3709
Persistent link: https://www.econbiz.de/10009618734
Saved in:
9
Reducing employee turnover through customer contact center job quality
Aa, Z. van der
;
Bloemer, Johanna M.
;
Henseler, J.
- In:
The international journal of human resource management
23
(
2012
)
18
,
pp. 3925-3941
Persistent link: https://www.econbiz.de/10009619912
Saved in:
10
It's not all about language ability : motivational cultural intelligence matters in call center performance
Presbitero, Alfred
- In:
The international journal of human resource management
28
(
2017
)
11
,
pp. 1547-1562
Persistent link: https://www.econbiz.de/10011753729
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