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Praxisbuch Kundenbefragungen : repräsentative Stichproben auswählen, relevante Fragen stellen, Ergebnisse richtig interpretieren
Weinreich, Uwe; Lindern, Eike von - 2008
Persistent link: https://www.econbiz.de/10003597464
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A portfolio management approach to strategic airline planning : an exploratory investigative study on services management
Thomas, Mike L. - 1997
Persistent link: https://www.econbiz.de/10000956090
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Management of healthcare organizations : an introduction
Olden, Peter C. - 2015 - 2. ed.
Persistent link: https://www.econbiz.de/10010530782
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Improving service quality in the global economy : achieving high performance in public and private sectors
Milakovich, Michael E. - 2006 - 2. ed
Persistent link: https://www.econbiz.de/10002705291
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A portfolio management approach to strategic airline planning : an exploratory investigative study on services management
Thomas, Mike L. - 1997
Persistent link: https://www.econbiz.de/10012699668
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Global sourcing of services : strategies, issues and challenges
Palvia, Shailendra (ed.); Palvia, Prashant (ed.) - 2017
Persistent link: https://www.econbiz.de/10011477800
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The purchasing of business services : performance excellence study 2016
Hofmann, Erik; Hänsel, Martin; Vollrath, Carsten - procure.ch; Swissmem; Innovative Management-Partner … - 2016 - 1st edition
Persistent link: https://www.econbiz.de/10011585989
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Interactive services marketing
Fisk, Raymond P.; Grove, Stephen J.; John, Joby - 2004 - 2. ed.
Persistent link: https://www.econbiz.de/10001921694
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Labour market segmentation in Malaysian services
Khong How Ling - 2010
Persistent link: https://www.econbiz.de/10008660112