"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided...

The future of FinTech in ASEANN / Hazik Mohamed, Stellar Consulting Group, Singapore -- Regtech : the role of anti-money laundering law and compliance in FinTech / Tongtong Xu, Digital Finance Institute, Canada -- The effects of cybercrime on the banking sector in ASEAN / Cristi Spulbar,...

The issue of disruptive operators has recently gained interest among researchers and regulators. From a regulator's perspective, disruptive operators can increase competitive rivalry in markets dominated by a handful of large companies, thus allowing consumers to obtain more benefits in terms of...