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ECONIS (ZBW)
191
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Kundenintegration und Kundenbeziehungen : Konzeption, Wirkungsmechanismen und Managementimplikationen
Meik, Julia
-
2016
Persistent link: https://www.econbiz.de/10011452584
Saved in:
2
Why the little things matter : exploring situational influences on customers' self-service technology decisions
Collier, Joel E.
;
Moore, Robert S.
;
Horky, Alisha Blakeney
- In:
Journal of business research : JBR
68
(
2015
)
3
,
pp. 703-710
Persistent link: https://www.econbiz.de/10010496152
Saved in:
3
Financial Capability in der
Kunde
-Bank-Beziehung : eine wissensbasierte Analyse und Modellkonzeption
Mayer, Nadine
-
2018
Persistent link: https://www.econbiz.de/10011792857
Saved in:
4
User Experience im E-Commerce : Messung von Emotionen bei der Nutzung interaktiver Anwendungen
Gast, Oliver
-
2018
Persistent link: https://www.econbiz.de/10011866588
Saved in:
5
Organisationale Kundenkompetenz im Projektgeschäft : Konzeptualisierung, Messung, Validierung
Kopshoff, Florian
-
2018
Persistent link: https://www.econbiz.de/10011880348
Saved in:
6
Exploring the influence of customers' time horizon perspectives on the satisfaction-loyalty link
Kuppelwieser, Volker
;
Sarstedt, Marko
- In:
Journal of business research : JBR
67
(
2014
)
12
,
pp. 2620-2627
Persistent link: https://www.econbiz.de/10010483030
Saved in:
7
Let them all eat cake : providing VIP services without the cost of exclusion for non-VIP customers
Fombelle, Paul W.
;
Sirianni, Nancy J.
;
Goldstein, Noah J.
; …
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1987-1996
Persistent link: https://www.econbiz.de/10011384222
Saved in:
8
Service Experience Value : eine empirische Analyse am Beispiel von Flugdienstleistungen
Wittko, Ole
-
2012
Persistent link: https://www.econbiz.de/10009548417
Saved in:
9
Banken als Erfüllungsgehilfen staatlicher Politik : Auswirkungen und Reaktionen
Heiden, Michael
-
2013
Persistent link: https://www.econbiz.de/10009744299
Saved in:
10
What type of cooperation with suppliers and customers leads to superior performance?
Brito, Luiz Artur Ledur
;
Brito, Eliane Pereira Zamith
; …
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 952-959
Persistent link: https://www.econbiz.de/10010364073
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