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Managing satisfaction in relationships over time
Aflaki, Sam; Popescu, Ioana - 2010
Persistent link: https://www.econbiz.de/10008807683
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Managing retention in service relationships
Aflaki, Sam; Popescu, Ioana - 2011 - Rev. vers. of 2010/32/DS
Persistent link: https://www.econbiz.de/10009357252
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Managing retention in service relationships
Aflaki, Sam; Popescu, Ioana - 2012 - 2. rev. vers. of 2011/80/DS
Persistent link: https://www.econbiz.de/10009625502
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Managing retention in service relationships
Aflaki, Sam; Popescu, Ioana - 2013 - Rev. vers. of 2012/42/DS
Persistent link: https://www.econbiz.de/10009785999
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Optimal structure of experiential services : review and extensions
Roels, Guillaume - 2019
Persistent link: https://www.econbiz.de/10012063126
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Better selection or efficient contracting?
Hasija, Sameer; Cui, Zhijian - 2011
Persistent link: https://www.econbiz.de/10008798064
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Vendor selection, contract efficiency, and performance measurement in service outsourcing
Hasija, Sameer; Cui, Zhijian - 2012 - Rev. vers. of 2011/07/TOM
Persistent link: https://www.econbiz.de/10009621613
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Queuing for expert services
Debo, Laurens G. (contributor); Toktay, L. Beril (contributor) - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002380613
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Queuing for expert services
Debo, Laurens G. (contributor); Toktay, L. Beril (contributor) - 2004 - [Elektronische Ressource], rev
Persistent link: https://www.econbiz.de/10002395716
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Selling service innovations in differentiated markets
Iyer, Ganesh (contributor); Soberman, David A. (contributor) - 2002 - [Elektronische Ressource], rev. version of 99/77/MKT
Persistent link: https://www.econbiz.de/10001651128