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TQM dimensions and their interrelationships in ISO certified engineering institutes of India

Burli, Shivakumar; Bagodi, Virupaxi; Kotturshettar, … - In: Benchmarking : an international journal ; BIJ 19 (2012) 2, pp. 177-192

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Competences of graduates as an indictor of external quality assurance in universities

Freire Seoane, Ma. Jesús; Teijeiro Alvarez, Mercedes - In: Regional and sectoral economic studies : RSES 10 (2010) 3, pp. 77-91

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Putting appreciative design into practice : a case study of a course evaluation and design process

Lilja, Johan; Richardsson, Daniel - In: International journal of quality and service sciences 4 (2012) 1, pp. 4-15

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Higher development, brain integration, and excellence in leadership

Harung, Harald; Travis, Fred; Blank, Warren; Heaton, Dennis - In: Management decision : MD 47 (2009) 6, pp. 872-894

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Nominal group technique and its applications in managing quality in higher education

Muhammad Madi Bin Abdullah; Rafikul Islam - In: Pakistan journal of commerce and social sciences 5 (2011) 1, pp. 81-99

Quality management is an important aspect in all kinds of businesses - manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help corporations to survive in the turbulent business environment. Research in...

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Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point : application to a real case

Alfaro-Saiz, Juan-Jose; Carot-Sierra, Jose-Miguel; … - In: Total quality management & business excellence : an … 22 (2011) 8, pp. 853-868

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Development of a simplified approach based on the EFQM model and Six Sigma for the implementation of TQM principles in a university administration

Campatelli, Gianni; Citti, Paolo; Meneghin, Andrea - In: Total quality management & business excellence : an … 22 (2011) 7, pp. 691-704

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The study of the improvement of administration quality in colleges

Ruzevicius, Juozas; Daugvilienė, Dava; Bacevičiūtė, … - In: Issues of business and law 1 (2009), pp. 19-31

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Benchmarking the student experience : the offshore campus experience

Nair, Chenicheri Sid; Murdoch, Nicolene; Mertova, Patricie - In: The TQM journal : the international review of … 23 (2011) 6, pp. 585-597

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Assessing indicators of motivation for learning in a TQM class

Tetteh, Godson A. - In: The TQM journal : the international review of … 27 (2015) 4, pp. 412-434

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