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Burnout syndrome among hotel employees : the case of the city of Konya
Celik, Adnan; Sacli, Cagri - In: Economic and environmental studies : a journal for … 13 (2013) 4, pp. 353-364
(Turkey), and whether hotel employees' mean scores' of burnout sub dimensions vary according to their demographic …The aim of this study is to find out the level of burnout of employees who work at the 4- and 5-star hotels in Konya … characteristics. For this aim, a survey that consists of Maslach Burnout Inventory and personal information form is applied in 8 hotel …
Persistent link: https://www.econbiz.de/10010376724
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Work-family conflict/family-work conflict, job stress, burnout and intention to leave in the hotel industry in Quebec (Canada) : moderating role of need for family friendly practic...
Mansour, Sari; Tremblay, Diane Gabrielle - In: The international journal of human resource management 29 (2018) 16, pp. 2399-2430
Persistent link: https://www.econbiz.de/10011950827
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Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min; Mohammad, Abuelkassem A. A.; Kim, Woo Gon - In: International journal of hospitality management 82 (2019), pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
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Extending the challenge-hindrance stressor framework : the role of psychological capital
Min, Hyounae; Kim, Hyun Jeong; Lee, Soo Bum - In: International journal of hospitality management 50 (2015), pp. 105-114
Persistent link: https://www.econbiz.de/10011388013
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The followership of hotel employees and the relationship between occupational burnout, job stress, and customer orientation : targeting the hotel service providers at luxury hotels
Kang, Jae-wan; Heo, Jeong-ho; Kim, Joon-ho - In: Tourism and hospitality research : the surrey quarterly … 16 (2016) 4, pp. 345-358
Persistent link: https://www.econbiz.de/10011628857
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Hotel employee job crafting, burnout, and satisfaction : the moderating role of perceived organizational support
Cheng, Jui-Chang; O-Yang, Yi - In: International journal of hospitality management 72 (2018), pp. 78-85
Persistent link: https://www.econbiz.de/10011872707
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Transformational leadership : relationship to job stress and job burnout in five-star hotels
El-Bayoumi Salem, Islam - In: Tourism and hospitality research : the surrey quarterly … 15 (2015) 4, pp. 240-253
Persistent link: https://www.econbiz.de/10011490027
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Job stress, coping strategies, and burnout among hotel industry supervisors in Taiwan
Hu, Hsin-hui Sunny; Cheng, Chien-wei - In: The international journal of human resource management 21 (2010) 7/9, pp. 1337-1350
Persistent link: https://www.econbiz.de/10008649882
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Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon; Ok, Chihyung Michael - In: International journal of hospitality management 36 (2014), pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
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Emotional labour and its psychometric outcomes on the service providers of the hotel industry
Saini, Dipneet; Singh, Manjit - In: International journal of leisure and tourism marketing … 7 (2020) 1, pp. 44-66
Persistent link: https://www.econbiz.de/10012513427