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~isPartOf:"The journal of services marketing"
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Dienstleistung
56
Services
56
Dienstleistungsqualität
26
Dienstleistungssektor
26
Service industry
26
Service quality
26
Beziehungsmarketing
19
Relationship marketing
19
Consumer behaviour
17
Konsumentenverhalten
17
Customer service
16
Kundenservice
16
Customer integration
15
Kundenintegration
15
Customer satisfaction
14
Kundenzufriedenheit
14
Betriebliche Wertschöpfung
10
Innovation
10
Service innovation
10
Value creation
10
Dienstleistungsmarketing
9
Services marketing
9
Service-Dominant Logic
7
Service-dominant logic
7
Business services
6
Innovation management
6
Innovationsmanagement
6
Service
6
Service design
6
Service encounter
6
Unternehmensdienstleistung
6
Lieferantenmanagement
5
Service delivery
5
Service ecosystem
5
Supplier relationship management
5
Well-being
5
Co-creation
4
Customer value
4
Dienstleistungsinnovation
4
Dienstleistungsmanagement
4
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Undetermined
42
Free
1
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Article
61
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Article in journal
61
Aufsatz in Zeitschrift
61
Language
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English
61
Author
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Barrios, Andrés
2
Benoit, Sabine
2
Edvardsson, Bo
2
Finsterwalder, Jörg
2
Reynoso, Javier
2
Rosenbaum, Mark
2
Russell-Bennett, Rebekah
2
Sharma, Piyush
2
Witell, Lars
2
Wuenderlich, Nancy V.
2
Abney, Alexandra K.
1
Akaka, Melissa Archpru
1
Aksoy, Lerzan
1
Al-Wugayan, Adel A. A.
1
Alkire, Linda
1
Altobello, Suzanne
1
Anderson, Laurel
1
Anderson, Sidney
1
Andreassen, Tor Wallin
1
Baek, Tae Hyun
1
Baker, Virginia
1
Ball, Joan
1
Ballantyne, David
1
Baron, Steve
1
Boshoff, Christo
1
Boukis, Achilleas
1
Bouman, Nijs
1
Brady, Michael K.
1
Brodie, Roderick J.
1
Brozovic, Danilo
1
Bruce, Helen L.
1
Buoye, Alexander
1
Camacho, Sonia
1
Campbell, Colin L.
1
Carswell, Sue
1
Carter, Leanne
1
Cheng, Yu-chun
1
Chiu, Hung-chang
1
Chowdhury, Indranil Roy
1
Colurcio, Maria
1
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The journal of services marketing
SpringerLink / Bücher
185
Industrial Management & Data Systems
146
International journal of business information systems : IJBIS
73
Journal of Enterprise Information Management
66
Journal of business research : JBR
66
The service industries journal
64
Journal of service management
60
Schriften zum Produktionsmanagement
57
International Journal of Operations & Production Management
53
Business Process Management Journal
47
Journal of service research : JSR
47
Management information systems : mis quarterly
47
Journal of Documentation
44
Information systems and e-business management : ISeB
42
Management science : journal of the Institute for Operations Research and the Management Sciences
42
Springer eBook Collection
42
Springer eBook Collection / Business and Economics
39
International journal of production research
38
International journal of production economics
36
Journal of Services Marketing
36
Management Science
36
Online Information Review
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
Journal of retailing and consumer services
33
Research
32
Gabler Edition Wissenschaft
30
The journal of strategic information systems : incorporating International Information Systems
30
Information systems management
28
The journal of business & industrial marketing
28
International journal of services technology and management
27
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
25
Journal of service research
25
European journal of operational research : EJOR
24
Industrial marketing management : the international journal for industrial and high-tech firms
24
International journal of hospitality management
24
Services marketing quarterly
24
Information systems research : ISR
23
International journal of enterprise information systems : an official publication of the Information Resources Management Association
23
Economics Papers from University Paris Dauphine
22
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ECONIS (ZBW)
61
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1
The impact of congruence in cause marketing campaigns for
service
firms
Roy, Donald P.
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 255-263
Persistent link: https://www.econbiz.de/10003990937
Saved in:
2
Characteristics of services : a new approach uncovers their value
Benoit, Sabine
- In:
The journal of services marketing
24
(
2010
)
5
,
pp. 359-368
Persistent link: https://www.econbiz.de/10008653369
Saved in:
3
The impact of network and environmental factors on
service
innovativeness
Lee, Ruby P.
;
Ginn, Gregory O.
;
Naylor, Gillian
- In:
The journal of services marketing
23
(
2009
)
6
,
pp. 397-406
Persistent link: https://www.econbiz.de/10009525720
Saved in:
4
Fresh thinking in services marketing : contemporary, cutting-edge and creative thoughts
Russell-Bennett, Rebekah
;
Baron, Steve
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 421-424
Persistent link: https://www.econbiz.de/10011418232
Saved in:
5
Conducting
service
research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
6
Exploring dualities of
service
innovation : implications for
service
research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
7
"Futurizing" smart
service
: implications for
service
researchers and managers
Wuenderlich, Nancy V.
;
Heinonen, Kristina
;
Ostrom, Amy L.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 442-447
Persistent link: https://www.econbiz.de/10011418323
Saved in:
8
Extending the context of
service
: from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
9
Relationality in the
service
logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
10
Making sense of
service
dynamics : the honeybee metaphor
Brozovic, Danilo
;
Ravald, Annika
;
Nordin, Fredrik
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 634-644
Persistent link: https://www.econbiz.de/10011418379
Saved in:
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