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We explore the impact of COVID-19 on employee's digital communication patterns through an event study of lockdowns in 16 large metropolitan areas in North America, Europe and the Middle East. Using de-identified, aggregated meeting and email meta-data from 3,143,270 users, we find, compared to...
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engaging in services. We are in the middle of a transformation of the service sector that can be likened to the advent of mass … of organizations around the world. They enable mass hyper-personalized services and mass servitization - new types of …-intensive work. This working paper reflects and provides an up-to-date synthesis of key emerging concepts on digitalization, services …
Persistent link: https://www.econbiz.de/10014286169
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. Knowledge-intensive business services (KIBS) are representative for such a knowledge-based economy, since their main input and …
Persistent link: https://www.econbiz.de/10011303844
The paper aims to identify the facilitating and deterring factors affecting the implementation of the ASEAN Mutual Recognition Arrangements (MRAs) in engineering, nursing, architecture, surveying, medical, dental practice, and accountancy. On the overall, the progress of MRA implementation in...
Persistent link: https://www.econbiz.de/10009770737
In recent decades, many firms offered more discretion to their employees, often increasing the productivity of effort but also leaving more opportunities for shirking. These "high-performance work systems" are difficult to understand in terms of standard moral hazard models. We show...
Persistent link: https://www.econbiz.de/10003935665
In recent decades, many firms offered more discretion to their employees, often increasing the productivity of effort but also leaving more opportunities for shirking. These "high-performance work systems" are difficult to understand in terms of standard moral hazard models. We show...
Persistent link: https://www.econbiz.de/10003951888