//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Services marketing quarterly"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
What?s in a handshake? Explori...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
90
Relationship marketing
90
Dienstleistungsqualität
51
Service quality
51
Consumer behaviour
48
Konsumentenverhalten
48
Customer satisfaction
42
Kundenzufriedenheit
42
USA
13
United States
13
Lieferantenmanagement
11
Supplier relationship management
11
loyalty
11
satisfaction
10
Beschwerdemanagement
9
Complaint management
9
Customer service
9
Dienstleistungsmarketing
9
Kundenservice
9
Services marketing
9
customer satisfaction
9
Confidence
8
Customer integration
8
Kundenintegration
8
Vertrauen
8
customer loyalty
8
Brand management
7
Dienstleistungssektor
7
Einzelhandel
7
Markenführung
7
Retail trade
7
Service industry
7
relationship marketing
7
Brand image
6
Dienstleistung
6
Markenimage
6
Services
6
Telecommunications industry
5
Telekommunikationssektor
5
service marketing
5
more ...
less ...
Online availability
All
Undetermined
50
Free
2
Type of publication
All
Article
93
Type of publication (narrower categories)
All
Article in journal
93
Aufsatz in Zeitschrift
93
Language
All
English
93
Author
All
Greene, Henry
3
Leisen Pollack, Birgit
3
Prentice, Catherine
3
Rho, Taeseok
3
Thaichon, Park
3
Torres, Ivonne M.
3
Zúñiga, Miguel Ángel
3
Choi, Beom Joon
2
Gulas, Charles S.
2
Madadi, Rozbeh
2
Mattila, Anna S.
2
Quach, Sara
2
Shin, Hyunju
2
Smith, Katherine Taken
2
Smith, L. Murphy
2
Suh, Munshik
2
Tran, Trang P.
2
Adjei, Mavis T.
1
Aga, Mehmet
1
Aggarwal, Praveen
1
Ahn, Jinwoo
1
Amaad, Hafiz
1
Arrivabene, Lorena Silva
1
Ashill, Nicholas J.
1
Babakus, Emin
1
Banerjee, Shubhomoy
1
Basu, Amiya K.
1
Bautista, Reynaldo
1
Bavalur, Amulya Sai
1
Bernacchi, Michael
1
Best, Al M.
1
Bhanja, Nivedita
1
Bianchi, Constanza
1
Birch, Nancy J.
1
Black, Gregory S.
1
Blasco-López, Ma Francisca
1
Bosma, Maarten
1
Bressler, Martin
1
Campos, Pimenta, Marco Tulio
1
Carlson, Jamie
1
more ...
less ...
Published in...
All
Services marketing quarterly
Industrial marketing management : the international journal for industrial and high-tech firms
862
Journal of business research : JBR
720
Journal of retailing and consumer services
584
SpringerLink / Bücher
398
The journal of business & industrial marketing
349
International journal of hospitality management
282
The journal of services marketing
230
Journal of the Academy of Marketing Science
211
The service industries journal
193
Journal of strategic marketing
184
Journal of marketing
167
Journal of business-to-business marketing
155
Journal of marketing management : MM
149
International journal of electronic customer relationship management : IJECRM
140
European journal of marketing : EJM
133
Gabler Edition Wissenschaft
132
International journal of contemporary hospitality management
122
Journal of service research : JSR
122
Marketing intelligence & planning
121
Journal of service management
116
Journal of hospitality marketing & management
115
Journal of travel and tourism marketing
115
Psychology & marketing
115
The journal of product & brand management
115
Asia Pacific journal of marketing and logistics
113
Springer eBook Collection / Business and Economics
113
Tourism management : research, policies, practice
110
Journal of retailing
109
Marketing theory
109
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
108
The journal of brand management : an international journal
107
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
102
Journal of historical research in marketing
88
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
87
The international journal of bank marketing : IJBM
85
Cogent business & management
83
Service business
82
Springer eBook Collection
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
79
more ...
less ...
Source
All
ECONIS (ZBW)
93
Showing
1
-
10
of
93
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Value co-creation : factors affecting discretionary effort exertion
Aggarwal, Praveen
;
Basu, Amiya K.
- In:
Services marketing quarterly
35
(
2014
)
4
,
pp. 321-336
Persistent link: https://www.econbiz.de/10010465663
Saved in:
2
Challenges in marketing academic conferences : a pilot study
Stevens, Robert E.
;
Bressler, Martin
;
Silver, Lawrence S.
- In:
Services marketing quarterly
37
(
2016
)
3
,
pp. 200-207
Persistent link: https://www.econbiz.de/10011537867
Saved in:
3
Revisiting the past to understand the current debates on service-dominant logic
Bhanja, Nivedita
;
Saxena, Garima
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 240-255
Persistent link: https://www.econbiz.de/10013178038
Saved in:
4
A competency model for entry level business-to-business services salespeople
Lambert, Brian
;
Plank, Richard E.
;
Reid, David A.
; …
- In:
Services marketing quarterly
35
(
2014
)
1
,
pp. 84-103
Persistent link: https://www.econbiz.de/10010346087
Saved in:
5
A case-control study of American Dental Association/Virginia Dental Association membership nonrenewals
Coe, Julie M.
;
Best, Al M.
;
Certosimo, Alfred
;
Coble, Kyle
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 14-23
Persistent link: https://www.econbiz.de/10011452128
Saved in:
6
Relationship quality and its causal link to service value, satisfaction, and word-of-mouth
Lee, Younghan
- In:
Services marketing quarterly
37
(
2016
)
3
,
pp. 171-184
Persistent link: https://www.econbiz.de/10011537851
Saved in:
7
Customer-perceived value in long-term buyer-supplier relationships : the general B2B insurance sector
Xuan Nhi Nguyen
;
Thaichon, Park
;
Phi Van Nguyen Thanh
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 48-65
Persistent link: https://www.econbiz.de/10012179156
Saved in:
8
Relationship intention and length of customer-firm associations in two emerging markets
Mostert, Pierre
;
Steyn, Derik
;
Bautista, Reynaldo
- In:
Services marketing quarterly
39
(
2018
)
3
,
pp. 175-192
Persistent link: https://www.econbiz.de/10011940188
Saved in:
9
Relationships, roles, and consumer identity in services marketing
McKeage, Kim
;
Gulas, Charles S.
- In:
Services marketing quarterly
34
(
2013
)
3
,
pp. 231-239
Persistent link: https://www.econbiz.de/10009778518
Saved in:
10
Visual antecedents of patronage : personal and professional items in the servicescape
Dean, Dwane H.
- In:
Services marketing quarterly
35
(
2014
)
1
,
pp. 68-83
Persistent link: https://www.econbiz.de/10010346089
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->