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~type_genre:"Konferenzbeitrag"
~person:"Jäntti, Marko"
~subject:"Dienstleistungsqualität"
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Defining the relationships between IT
service
management and IT
service
governance
Jäntti, Marko
;
Hotti, Virpi
- In:
Information technology and management
17
(
2016
)
2
,
pp. 141-150
Persistent link: https://www.econbiz.de/10011497700
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