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~subject:"Qualitätsmanagement"
~person:"Arshad, Arif Mohammad"
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Qualitätsmanagement
Innovation
4
Dienstleistungssektor
3
Service Innovation
3
Service industry
3
Dienstleistung
2
Dienstleistungsqualität
2
Innovation management
2
Innovationsmanagement
2
New product development
2
Process Innovation
2
Product Innovation
2
Produktentwicklung
2
Quality management
2
Service Quality
2
Service quality
2
Services
2
TQM
2
Beziehungsmarketing
1
Competitor Orientation
1
Customer Orientation
1
Customer Service
1
Customer service
1
Financial services
1
Finanzdienstleistung
1
Firm Performance
1
Firm performance
1
Industrie
1
Kundenservice
1
Learning Orientation
1
Manufacturing industries
1
Marketing management
1
Marketingmanagement
1
Pakistan
1
Public services
1
Relationship marketing
1
Service Delivery Innovation
1
Service Industry
1
Service-Domain Logic
1
Service-Driven Market Orientation
1
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2
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Arshad, Arif Mohammad
Antony, Jiju
19
Czarnitzki, Dirk
11
Hall, Bronwyn H.
11
Hottenrott, Hanna
11
Devadasan, S. R.
10
Lunau, Stephan
8
Rahman, Zillur
8
Staudter, Christian
8
Talib, Faisal
8
Bagherian, Anthony
7
Pecht, Michael
7
Roenpage, Olin
7
Sony, Michael
7
Swarnakar, Vikas
7
He, Zhen
6
Lager, Thomas
6
Vinodh, S.
6
Winzer, Petra
6
Fundin, Anders
5
Gershon, Mark E.
5
Grossman, Gene M.
5
Helpman, Elhanan
5
Hugo, Clemens
5
Jochem, Roland
5
Lilja, Johan
5
Meran, Renata
5
Mollenhauer, Jens-Peter
5
Shankar, Ravi
5
Akao, Yōji
4
Al-Dhaafri, Hassan Saleh
4
Backström, Tomas
4
Das, Diganta
4
Günther, Swen
4
Johansson, Peter E.
4
Lambertini, Luca
4
Lasrado, Flevy
4
McDermott, Olivia
4
Qureshi, M. N.
4
Rajanayagam, D.
4
Rebernik, Miroslav
4
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The journal of applied business research
2
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ECONIS (ZBW)
2
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1
Investigating the mediating role of service
innovation
in firm performance : an empirical research
Arshad, Arif Mohammad
;
Wang, Jie
;
Su, Qin
- In:
The journal of applied business research
32
(
2016
)
2
,
pp. 461-478
Persistent link: https://www.econbiz.de/10011500538
Saved in:
2
Role of total quality management in service innovations : an empirical study of Pakistan’s financial services firms
Arshad, Arif Mohammad
;
Su, Qin
- In:
The journal of applied business research
31
(
2015
)
3
,
pp. 891-910
Persistent link: https://www.econbiz.de/10011304805
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