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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan - 2019
Persistent link: https://www.econbiz.de/10012105262
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The development of quality management toward customer value creation
Setijono, Djoko - 2008
Persistent link: https://www.econbiz.de/10003800284
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Public Reporting von Krankenhausqualitätsdaten - Betrachtungen aus der Nutzerperspektive
Kolb, Benjamin - 2019
Persistent link: https://www.econbiz.de/10012060845
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Delighted and satisfied customers through service excellence
Giese, Andreas - 2016
Persistent link: https://www.econbiz.de/10011750452
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Essays on the economics of electronic commerce
Luo, Jifeng - 2008
Persistent link: https://www.econbiz.de/10011573251
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Wertorientiertes Customer Relationship Management vor dem Hintergrund vernetzter Kunden
Landherr, Andrea - 2013
Persistent link: https://www.econbiz.de/10010399134
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Essays on customer equity and product marketing
Yoo, Shi Jin - 2004
Persistent link: https://www.econbiz.de/10003566862
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Free-to-play games and monetization : quantitative studies on determination and prediction of customer lifetime value
Hanner, Nicolai - 2017
Persistent link: https://www.econbiz.de/10011720335
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The interaction between digital marketing communication and customer loyalty
Merisavo, Marko - 2008
Persistent link: https://www.econbiz.de/10003766169