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~subject:"Business services"
~subject:"Customer satisfaction"
~subject:"Trade in services"
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Search: subject_exact:"Dienstleistung"
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Business services
Customer satisfaction
Trade in services
Dienstleistung
7,040
Services
3,646
Dienstleistungssektor
1,258
Deutschland
1,183
Service industry
1,139
Germany
973
Freie Berufe
785
Professional services
784
Theorie
765
Theory
755
Innovation
673
Dienstleistungsqualität
569
Service quality
567
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405
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400
Innovationsmanagement
393
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391
Beziehungsmarketing
389
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386
Innovation management
355
Dienstleistungsmanagement
338
Service management
332
Dienstleistungsmarketing
321
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317
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306
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284
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280
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271
Consumer behaviour
269
Dienstleistungshandel
262
Dienstleistungsinnovation
225
Freier Beruf
224
Kundenzufriedenheit
217
services management
211
Welt
209
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204
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201
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130
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467
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309
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5
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63
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63
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58
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45
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12
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3
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3
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3
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2
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1
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English
645
German
130
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8
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2
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1
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Amiti, Mary
10
Görg, Holger
9
Geishecker, Ingo
8
Edvardsson, Bo
7
Mattoo, Aaditya
6
Wei, Shang-Jin
6
Witell, Lars
6
Hoekman, Bernard M.
5
Aas, Tor Helge
4
Berlingieri, Giuseppe
4
Böhmann, Tilo
4
Hydle, Katja Maria
4
Keuper, Frank
4
Krancke, Jan
4
Marcolin, Luca
4
McColl-Kennedy, Janet R.
4
Ornelas, Emanuel
4
Parida, Vinit
4
Stauss, Bernd
4
Walsh, Gianfranco
4
Wei, Shang-jin
4
Werr, Andreas
4
Anderson, Sidney
3
Atkins, Marc
3
Baines, Tim
3
Borchert, Margret
3
Breunig, Karl Joachim
3
Damijan, Jože P.
3
Empson, Laura
3
Eppinger, Peter S.
3
Gilroy, Bernard Michael
3
Gouthier, Matthias
3
Grubel, Herbert G.
3
Gustafsson, Anders
3
Haller, Stefanie
3
Hoekman, Bernard
3
Jong, Geert R. A. de
3
Kaitila, Ville
3
Koellner, Thomas
3
Kowalkowski, Christian
3
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National Bureau of Economic Research
4
OECD
4
Deutschland / Bundesministerium für Bildung und Forschung
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
Centre on Transnational Corporations
2
Fraunhofer-Institut für System- und Innovationsforschung
2
Institut für Technik der Betriebsführung
2
Springer Fachmedien Wiesbaden
2
Stiftung Marktwirtschaft / Kronberger Kreis
2
United States / Congress / House / Committee on Ways and Means / Subcommittee on Trade
2
Vereinte Nationen / Wirtschaftskommission für Europa
2
Asia-Pacific Economic Cooperation
1
Brookings Institution
1
Center for Service Excellence
1
Central Office of Information
1
Centre for Economic Policy Research
1
Colonial Office
1
DIIR - Deutsches Institut für Interne Revision / Arbeitskreis "Revision der Beschaffung"
1
Deutscher Industrie- und Handelstag
1
Deutsches Institut für Wirtschaftsforschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Deutschland / Umweltbundesamt
1
Dienstleistungstagung <6, 2006, Berlin>
1
Dienstleistungstagung <7, 2008, Berlin>
1
Eric Cuvillier <Firma>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Frankreich / Ministère de l'Industrie, des Postes et Télécommunications et du Commerce Extérieur
1
Fraunhofer-Informationszentrum Raum und Bau
1
Friedrich-Alexander-Universität Erlangen-Nürnberg
1
Friedrich-Schiller-Universität Jena
1
Hochschulgruppe Arbeits- und Betriebsorganisation
1
ICServ <5., 2017, Wien>
1
Ifo-Institut für Wirtschaftsforschung
1
Industrie- und Handelskammer zu Düsseldorf
1
Industrie- und Handelskammer zu Köln
1
Innovative Management-Partner Unternehmensberatungs-GmbH <Innsbruck>
1
Institut für Technik der Betriebsführung im Handwerk
1
Institut für Wirtschaftspolitik <Köln>
1
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Published in...
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The journal of services marketing
19
Journal of service management
17
The service industries journal
16
Journal of service research : JSR
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
Journal of business research : JBR
10
Services marketing quarterly
10
Ecosystem services and global trade of natural resources : ecology, economics and policies
9
SpringerLink / Bücher
8
The Oxford handbook of professional service firms
8
Journal of service research
7
Professional services firms
7
Gabler Edition Wissenschaft
6
International journal of innovation management
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Journal of retailing and consumer services
6
Journal of service theory and practice
6
International journal of hospitality management
5
Discussion paper / Centre for Economic Policy Research
4
International journal of production economics
4
International journal of services and operations management
4
International journal of services technology and management
4
NBER Working Paper
4
NBER working paper series
4
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
4
Service business
4
The journal of business & industrial marketing
4
ZEW discussion papers
4
Accounting, auditing & accountability journal
3
Discussion paper
3
Industry and innovation
3
Intereconomics : review of European economic policy
3
International journal of quality and service sciences
3
Kiel working paper
3
Kieler Arbeitspapiere
3
Managing service quality : MSQ ; an international journal
3
Wertschöpfungsprozesse bei Dienstleistungen : Forum Dienstleistungsmanagement
3
Australasian marketing journal
2
Berichte aus Energie- und Umweltforschung
2
Brookings trade forum
2
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Source
All
ECONIS (ZBW)
781
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1
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781
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1
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
2
Designing professional services : pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
3
Organizing maintenance service contracts for initial purchases : the interplay among product type, service type, and service approach
Bağcı, Rifgi Buğra
;
Taşçioğlu, Mertcan
- In:
Journal of business-to-business marketing
30
(
2023
)
3
,
pp. 311-332
Persistent link: https://www.econbiz.de/10014454761
Saved in:
4
Internationalisation of professional service firms : evidence from Chinese law firms
Zhang, Xianwu
-
2023
Persistent link: https://www.econbiz.de/10014458884
Saved in:
5
Effect of exports of goods and services and energy consumption in Italy's service sector
Huseynli, Bahman
- In:
International Journal of Energy Economics and Policy : IJEEP
13
(
2023
)
3
,
pp. 254-261
Persistent link: https://www.econbiz.de/10014366837
Saved in:
6
Trade in creative services : relatedness and regional specialization in the UK
Casadei, Patrizia
;
Vanino, Enrico
;
Lee, Neil
- In:
Regional studies : official journal of the Regional …
57
(
2023
)
7
,
pp. 1349-1366
Persistent link: https://www.econbiz.de/10014323353
Saved in:
7
Re-evaluating service trade from the perspective of service intermediates in the Chinese economy
Ye, Zuoyi
;
Lee, Jin Myon
- In:
Korea and the world economy
24
(
2023
)
2
,
pp. 73-85
Persistent link: https://www.econbiz.de/10014449771
Saved in:
8
Free-to-fee transformation of industrial services
Mustak, Mekhail
;
Ulaga, Wolfgang
;
Grohmann, Marcella Maria
- In:
Journal of service research
26
(
2023
)
1
,
pp. 21-43
Persistent link: https://www.econbiz.de/10014246191
Saved in:
9
Digitalization processes in small professional service firms : drivers, barriers and emerging organisational tensions
Cardinali, Silvio
;
Pagano, Alessandro
;
Carloni, Elisa
; …
- In:
Journal of service theory and practice
33
(
2023
)
2
,
pp. 237-256
Persistent link: https://www.econbiz.de/10014302300
Saved in:
10
The service triad : an empirical study of service robots, customers and frontline employees
Odekerken-Schröder, Gaby
;
Mennens, Kars
;
Steins, Mark
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 246-292
Persistent link: https://www.econbiz.de/10012880726
Saved in:
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