A case of applying importance-performance analysis in identifying key success factors to develop marketing strategies
Year of publication: |
2010
|
---|---|
Authors: | Wu, Hsin-Hung ; Tang, Yung-Tai ; Shyu, Jyh-Wei |
Published in: |
Quality & Quantity: International Journal of Methodology. - Springer. - Vol. 44.2010, 6, p. 1207-1218
|
Publisher: |
Springer |
Subject: | Importance-performance analysis | Benchmarking | Key success factor | Marketing strategy |
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