A case study on multimedia e-tailing services : can watermarks help build customer relationship?
Year of publication: |
2010
|
---|---|
Authors: | Wu, C. H. ; Ip, W. H. ; Chan, C. Y. ; Zheng, Y. ; Lu, Z. M. |
Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 14.2010, 1, p. 58-76
|
Subject: | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing |
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