A Comparative Facebook Content Analysis between Romanian and Western European Airline Carriers
Year of publication: |
2014
|
---|---|
Authors: | AVRAM, Bogdan |
Published in: |
Expert Journal of Marketing. - Sprint Investify. - Vol. 2.2014, 1, p. 28-36
|
Publisher: |
Sprint Investify |
Subject: | customer satisfaction | customer loyalty | social media | social networks | airline companies | response rate | Facebook | Tarom | Blue Air | Wizz Air | Lufthansa | Austrian Airlines | KLM | Air Europa |
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