A comparison of service quality dimensions in the mobile service market : evidence from emerging markets
Mamoun Akroush, Ghazi Samawi, Majdy Zuriekat, Metri Mdanat, Israa Affara, Shuhd Dawood
| Year of publication: |
2019
|
|---|---|
| Authors: | Akroush, Mamoun ; Samawi, Ghazi ; Zuriekat, Majdy ; Al Mdanat, Metri Fayez ; Affara, Israa |
| Published in: |
Theoretical economics letters. - Irvine, Calif. : Scientific Research, ISSN 2162-2078, ZDB-ID 2657454-8. - Vol. 9.2019, 2, p. 271-295
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| Subject: | Service Quality | SERVQUAL | Customer Satisfaction | Mobile Telecommunications | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Mobilkommunikation | Mobile communications | Dienstleistungsmarketing | Services marketing | Schwellenländer | Emerging economies | Telekommunikationssektor | Telecommunications industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4236/tel.2019.92021 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012005432