The quality of mobile phone services provided by Romanian operators, from consumers' perspective
Doru Alexandru Pleşea, Roxana Sârbu and Zoltan Kato
| Year of publication: |
2013
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|---|---|
| Authors: | Pleşea, Doru Alexandru ; Sârbu, Roxana ; Kato, Zoltan |
| Published in: |
Amfiteatru economic : an economic and business research periodical. - Bucureşti : Ed. ASE, ISSN 1582-9146, ZDB-ID 2566390-2. - Vol. 15.2013, 34, p. 312-326
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| Subject: | mobile telephony services | the quality of services | customer satisfaction | the technical characteristics services | related services | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Mobiltelefon | Mobile phone | Mobilkommunikation | Mobile communications | Konsumentenverhalten | Consumer behaviour | Dienstleistungsmarketing | Services marketing | Telekommunikationssektor | Telecommunications industry | Rumänien | Romania | Dienstleistungssektor | Service industry | Dienstleistung | Services |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010343785