A Content Analysis for Postpurchase Evaluation Using Customer Comment Logbooks
| Year of publication: |
1998
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|---|---|
| Authors: | Shea, Linda ; Roberts, Chris |
| Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 8643775. - Vol. 36.1998, 4, p. 68-73
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