A core of e-commerce customer experience based on conversational data using network text methodology
Year of publication: |
2018
|
---|---|
Authors: | Alamsyah, Andry ; Laksmiani, Nurlisa ; Rahimi, Lies Anisa |
Published in: |
International journal of business. - Taichung, Taiwan : College of Management, Chaoyang University of Technology, ISSN 1083-4346, ZDB-ID 1315114-9. - Vol. 23.2018, 3, p. 284-292
|
Subject: | consumer behavior | customer experience | e-commerce | network text | social network analysis | Soziales Netzwerk | Social network | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Social Web | Social web | Netzwerk | Network | Unternehmensnetzwerk | Business network |
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