A meta-analysis of customer uncivil behaviors in hospitality research
Year of publication: |
2022
|
---|---|
Authors: | Wang, Yu ; Wang, Tao ; Gui, Chenglin |
Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 31.2022, 3, p. 265-289
|
Subject: | cultural differences | Customer uncivil behaviors | hospitality research | meta-analysis | Meta-Analyse | Meta-analysis | Gastgewerbe | Hospitality industry | Bibliometrie | Bibliometrics | Krankenhaus | Hospital | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Tourismusforschung | Tourism research | Dienstleistungsqualität | Service quality |
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