A multidimensional measure of system quality : an empirical study in context of mobile banking apps in India
Minakshi Gupta and Kedar Bhatt
| Year of publication: |
2021
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|---|---|
| Authors: | Gupta, Minakshi ; Bhatt, Kedar |
| Published in: |
International journal of business information systems : IJBIS. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1746-0980, ZDB-ID 2436031-4. - Vol. 38.2021, 1, p. 1-16
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| Subject: | system quality | user satisfaction | multidimensional scale | mobile banking apps | confirmatory factor analysis | India | Indien | Mobile Anwendung | Mobile application | Electronic Banking | Electronic banking | Kundenzufriedenheit | Customer satisfaction | Faktorenanalyse | Factor analysis | Dienstleistungsqualität | Service quality | Mobile Business | Mobile business | Messung | Measurement | Qualitätsmanagement | Quality management | Innovationsakzeptanz | Innovation adoption |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBIS.2021.118636 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012695115