A novel model for business process maturity assessment through combining maturity models with EFQM and ISO 9004:2009
Mohsen Moradi-Moghadam and Hossein Safari; Meysam Maleki
Year of publication: |
2013
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Authors: | Moradi-Moghadam, Mohsen ; Safari, Hossein ; Maleki, Meysam |
Published in: |
International journal of business process integration and management : IJBPIM. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-8763, ZDB-ID 21933601. - Vol. 6.2013, 2, p. 167-184
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