A service design approach to healthcare innovation : from decision-making to sense-making and institutional change
Lia Patrício, Jorge Grenha Teixeira, Josina Vink
| Year of publication: |
2019
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|---|---|
| Authors: | Patrício, Lia ; Teixeira, Jorge Grenha ; Vink, Josina |
| Published in: |
AMS review : official publication of the Academy of Marketing Science. - New York : Springer, ISSN 1869-814X, ZDB-ID 2651955-0. - Vol. 9.2019, 1/2, p. 115-120
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| Subject: | Service design | Service innovation | Healthcare service | Healthcare innovation | Design research | Design science research | Action-oriented research | Dienstleistungsinnovation | Innovation | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Innovationsmanagement | Innovation management | Dienstleistungsqualität | Service quality | Dienstleistung | Services | Forschung | Research |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s13162-019-00138-8 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012113581