A state-based for framework for shaping consumer behavior : guidelines for achieving sustainable customer loyalty
Year of publication: |
2011
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Authors: | Czuchry, Andrew J. ; Czuchry, Andrew J. ; Williams, Susan G. |
Published in: |
The journal of current research in global business : JCRGB. - Denver, Colo. : [Verlag nicht ermittelbar], ISSN 1050-6292, ZDB-ID 2529100-2. - Vol. 14.2011, 22, p. 14-33
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Subject: | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing |
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