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A study of logistics service quality dimensions impacting customer satisfaction in instant food delivery : the Indian perspective

Mohd Ziyauddin Khan
Year of publication:
2023
Authors: Khan, Mohd Ziyauddin
Published in:
International journal of logistics economics and globalisation : IJLEG. - Genève [u.a.] : Inderscience Enterprises, ISSN 1741-5381, ZDB-ID 2447935-4. - Vol. 10.2023, 2, p. 109-123
Subject: logistics service quality | LSQ | instant food delivery | customer satisfaction | confirmatory factor analysis | CFA | structural equation modelling | SEM | India | Indien | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model | Logistikunternehmen | Logistics provider | Logistik | Logistics | Faktorenanalyse | Factor analysis
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