A systematic service design methodology to achieve mass personalisation
Wen-Bin Hsiao, Ming-Chuan Chiu and Chih-Yuan Chu (Department of Industrial Engineering and Engineering Management, National Tsing Hua University, Hsinchu, Taiwan), Wei-Fan Chen (College of Information Sciences and Technology, The Pennsylvania State University Lehman, PA, USA)
| Year of publication: |
2015
|
|---|---|
| Authors: | Hsiao, Wen-Bin ; Chiu, Ming-Chuan ; Chu, Chih-Yuan ; Chen, Wei Fan |
| Published in: |
International journal of agile systems and management : IJASM. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1741-9174, ZDB-ID 2212006-3. - Vol. 8.2015, 3/4, p. 243-263
|
| Subject: | service engineering | co-creation | mass personalisation | Dienstleistungsinnovation | Service innovation | Kundenintegration | Customer integration | Mass Customization | Mass customization |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011506016