A workplace-driven model on the formation of OCB-C : perspectives of social exchange theory and agency theory
Shi (Tracy) Xu, Yao-Chin Wang and Emily Ma
| Year of publication: |
2022
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|---|---|
| Authors: | Xu, Shi ; Wang, Yao-Chin ; Ma, Emily |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 34.2022, 7, p. 2684-2703
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| Subject: | Agency theory | Customer service attitude | Organizational citizenship behavior | Perceived leadership support | Social exchange theory | Work autonomy | Prinzipal-Agent-Theorie | Arbeitsverhalten | Work behaviour | Austauschtheorie | Verhalten in Organisationen | Organizational behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-11-2021-1409 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013412697