Action learning projects and teamworking at Beaches Turks & Caicos

Purpose – This paper aims to explain and illustrate the potential for workplace learning from small group projects and the role of action learning in fostering personal, professional and organizational outcomes. Design/methodology/approach – The paper uses a briefing session with resource and other examples to outline an effective process for establishing small group projects in the workplace. Findings – Action learning releases the potential of all team members by enabling them to grow, to innovate and develop their creativity and talent by learning about themselves, from each other and from the workplace. Practical implications – The paper outlines the approach used by one of the world's leading family resorts to ensure that personal and organizational learning keeps pace with change. Originality/value – The paper draws on prior experience and examples to explain how an outcomes‐directed process has been embedded in a large resort with large‐scale team member participation.