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Adding insult to injury : consumer experiences of being denied credit

Charlene Jennett, Sacha Brostoff, Miguel Malheiros and M. Angela Sasse
Year of publication:
2012
Authors: Jennett, Charlene ; Brostoff, Sacha ; Malheiros, Miguel ; Sasse, M. Angela
Published in:
International journal of consumer studies. - Oxford [u.a.] : Blackwell Science, ISSN 1470-6423, ZDB-ID 2045189-1. - Vol. 36.2012, 5, p. 539-548
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