Addressing algorithmic bias in ai-driven customer management
Shahriar Akter, Yogesh K. Dwivedi, Kumar Biswas, Katina Michael, Ruwan J. Bandara, Shahriar Sajib
| Year of publication: |
2021
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|---|---|
| Authors: | Akter, Shahriar ; Dwivedi, Yogesh K. ; Biswas, Kumar ; Michael, Katina ; Bandara, Ruwan J. ; Sajib, Shahriar |
| Published in: |
Journal of global information management. - Hershey, Pa. : IGI Global, ISSN 1533-7995, ZDB-ID 2070054-4. - Vol. 29.2021, 6, Art.-No. 3, p. 1-27
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| Subject: | AI Ethics | Algorithm Bias | Artificial Intelligence | Machine Learning | Responsible AI | Künstliche Intelligenz | Artificial intelligence | Algorithmus | Algorithm | Systematischer Fehler | Bias |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4018/JGIM.20211101.oa3 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012614487