Adopting relationship trust and influence strategy to enhance green customer integration : a social exchange theory perspective
Year of publication: |
2024
|
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Authors: | Zhou, Cong ; Xia, Weili ; Feng, Taiwen |
Published in: |
The journal of business & industrial marketing. - Bradford : Emerald, ISSN 2052-1189, ZDB-ID 2019934-X. - Vol. 39.2024, 8, p. 1669-1686
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Subject: | Big data development | Green customer integration | Influence strategy | Relationship trust | Social capital | Vertrauen | Confidence | Sozialkapital | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Kundenintegration | Customer integration | Austauschtheorie | Social exchange theory | Soziale Beziehungen | Social relations |
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